Outage in Shopify
Some customers may be experiencing issues with Shop Pay
Resolved MinorIncident Report
Some customers are experiencing issues with accessing the Shop App and/or using Shop Pay at checkout.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 10/09/2025 12:22AM
Between 23:55 - 00:18 UTC, we experienced degraded service for Shop App and Shop Pay. A fix was implemented at 00:15 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
IDENTIFIED
26 days ago - at 10/09/2025 12:12AM
We've identified the problem impacting Shop Pay and we're working on a solution.
INVESTIGATING
26 days ago - at 10/09/2025 12:02AM
Some customers are experiencing issues with accessing the Shop App and/or using Shop Pay at checkout.
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