Outage in Shopify

Shopify Flow - workflow runs, may be delayed

Resolved Major
October 16, 2025 - Started about 7 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Some Shopify Flow automations, specifically workflow runs resuming from a wait step, are currently delayed for some stores; however, no underlying store data has been lost.
Components affected
Shopify Admin
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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 10/16/2025 03:55PM

Between 12:44UTC - 15:44UTC, Flow experienced delay issues. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

IDENTIFIED about 7 hours ago - at 10/16/2025 03:16PM

We've identified the problem and we're working on a solution. Our investigation revealed that there is still a delay but we are seeing recovery. We will continue to monitor.

INVESTIGATING about 7 hours ago - at 10/16/2025 03:04PM

We are investigating and will keep you updated.

INVESTIGATING about 7 hours ago - at 10/16/2025 02:53PM

Some Shopify Flow automations, specifically workflow runs resuming from a wait step, are currently delayed for some stores; however, no underlying store data has been lost.

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