One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Between 15:05 UTC and 17:34 UTC, we experienced an issue that impacted OTP email delivery for Shop Pay sign-ins. A fix was implemented at 17:34 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
This issue has been resolved and is being monitored.
We've identified the problem impacting OTP email delivery for Shop Pay sign-ins, and we're working on a solution.
We are investigating and will keep you updated. Workaround: buyers can still sign in with SMS One-Time-Password.
Some customers may experience email sign in issues with Shop Pay.
Shopify is investigating an issue preventing users using Email One-Time-Password (OTP) to sign into Shop Pay.
This is affecting checkout.
Customers can still use SMS One-Time-Password (OTP).
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with