Outage in Shopify
Some merchants and customers experiencing issues accessing the storefront
Resolved MinorIncident Report
Summary AI Generated
Shopify experienced intermittent storefront search issues for 29 minutes, causing search results to fail loading and delayed search operations for some merchants and customers. The problem was identified and a fix was implemented at 19:30 UTC, fully resolving the search functionality issues.
Storefronts may be currently showing search results cannot load, some Shops have delayed or failed search operations.
Components affected
Shopify StorefrontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/12/2026 08:15PM
Between 18:34 - 19:59 UTC, we experienced intermittent Storefront Search issues. A fix was implemented at 19:30 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
IDENTIFIED
about 2 months ago - at 03/12/2026 07:59PM
We've identified the problem impacting storefront search and we're working on a solution.
INVESTIGATING
about 2 months ago - at 03/12/2026 07:48PM
Storefronts may be currently showing search results cannot load, some Shops have delayed or failed search operations.
Latest Shopify outages
Some customers experiencing issues loading the Shop app - 28 days ago
Customers may encounter error messages when attempting to checkout - about 1 month ago
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