Outage in Shopify

Combined Listing Products Showing Sold Out on Storefront

Resolved Minor

March 19, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Shopify experienced a 3-hour incident where combined listing products incorrectly displayed as "out of stock" on storefronts due to inventory listing errors. Standard product listings remained unaffected throughout the incident. The issue was resolved with a fix implemented at 19:19 UTC on March 19, restoring proper inventory display for combined products.

Storefronts may currently be intermittently displaying error messages, or out of stock errors for combined listing products. Standard product listings are not currently impacted.

Components affected

Shopify Storefront

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/19/2026 09:34PM

Between 15:28 UTC and 19:19 UTC on March 19, we experienced incorrect storefront product inventory listenings for combined products, causing impacted products to show out of stock.

A fix was implemented at 19:19 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

MONITORING 3 days ago - at 03/19/2026 08:59PM

We have mitigated the issue affecting incorrect "out of stock" messages for combined listing products on storefront and continue to monitor to ensure full resolution.

IDENTIFIED 3 days ago - at 03/19/2026 08:43PM

We are in the process of rolling out a stable fix to address the issue causing incorrect "out of stock" error messages on Storefronts.

IDENTIFIED 3 days ago - at 03/19/2026 07:28PM

We've identified the problem causing incorrect "out of stock" messages on Storefronts for combined product listings and are actively working on a solution.

INVESTIGATING 3 days ago - at 03/19/2026 06:49PM

We are investigating and will keep you updated.

INVESTIGATING 3 days ago - at 03/19/2026 06:33PM

Storefronts may currently be intermittently displaying error messages, or out of stock errors for combined listing products. Standard product listings are not currently impacted.

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