Outage in ShopKeep

Chat support unavailable

Resolved Major
June 16, 2022 - Started about 3 years ago - Lasted 11 minutes
Official incident page

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Outage Details

We are currently investigating an incident affecting our Chat support channel. During this time our Chat support channel will be unavailable.
Components affected
ShopKeep Chat
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 06/16/2022 06:53PM

As we continue to investigate this issue, if you need to contact our support team, you can do so via email support@shopkeep.com or via telephone at (800) 820-2029.

INVESTIGATING about 3 years ago - at 06/16/2022 06:46PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 06/16/2022 06:46PM

We are currently investigating an incident affecting our Chat support channel. During this time our Chat support channel will be unavailable.

Latest ShopKeep outages

BackOffice - ShopKeep - about 1 month ago
Lightspeed Retail (S-Series) - about 2 months ago

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