Outage in ShopKeep

Web Chat outage

Resolved Minor

December 05, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an outage with our Web Chat feature due to an issue identified with one of our partners. Once we are fully operational again we will keep you posted.

Components affected

ShopKeep Chat

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/05/2022 08:52PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/05/2022 08:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 12/05/2022 08:10PM

We are currently experiencing an outage with our Web Chat feature due to an issue identified with one of our partners. Once we are fully operational again we will keep you posted.

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