Outage in Sierra Wireless
Service Disruption Notification for Essentials1 SIM Subscriptions in the EU Region (GNOC-7683)
Resolved Minor
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Outage Details
Components affected
Sierra Wireless SMS Sierra Wireless Data Sierra Wireless USSD Sierra Wireless VoiceLatest Updates ( sorted recent to last )
This incident has been resolved.
Service degradation for Essentials1 SIM subscriptions in Sweden, Norway, Denmark and Finland has been identified and resolved. Devices that are in these countries may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. Our partner carrier has identified and resolved the issue.
Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.
Service degradation for Essentials1 SIM subscriptions in the Europe region persist. Devices that are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause advances.
Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
Service degradation for Essentials1 SIM subscriptions in the Europe region continues. Devices that are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is continues.
Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
Semtech continues to observe a service degradation for Essentials1 SIM subscriptions in the Europe region. Devices that are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. On going Investigation is being carried out to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
Semtech is observing a service degradation for Essentials1 SIM subscriptions in the Europe region. Devices that are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
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