What is Simon Data current status?

Simon Data is currently operational. You can check Simon Data status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Simon Data status?

You can use IsDown service or go to Simon Data official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Simon Data is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Simon Data has issues. Simon Data official status page might also offer notification options such as email, SMS, or Slack.

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Is Simon Data Down? Check current status

Q: Is Simon Data down today?

Simon Data was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Simon Data status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Simon Data outages, issues and problems' at the top of the page.

Check if Simon Data is down, official outages, user-reported issues, and outages map.

Current Simon Data status

Simon Data is working normally

Updated from Simon Data official status page a few minutes ago

Simon Data service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Simon Data status data.

View Simon Data Outage Reports Map

Recent Simon Data Outages and Downtime History

IsDown has tracked 42 incidents since started monitoring Simon Data status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Mar 31, 2025 12:59 AM WEST	Major System outage We're experiencing an outage. Flows and journeys will be delayed as we repair the impacted system.	about 1 hour
Mar 19, 2025 06:22 PM WET	Major Snowflake Partial Outage Simon is experiencing impacts to all data pipe refreshes, syncs, and journeys due to the Snowflak...	about 3 hours
Mar 05, 2025 09:17 PM WET	Major Simon Web App and Audience API Disruption We are currently experiencing a service disruption with the Simon Web App and Audience API. We ar...	about 1 hour
Mar 04, 2025 10:56 PM WET	Minor Simon Web App Service Disruption We are currently experiencing a service disruption with the Simon Web App and are investigating t...	about 21 hours
Feb 19, 2025 12:32 AM WET	Minor Simon Documents Page Not Accessible docs.simondata.com is currently unavailable. We are communicating with our partner on resolution....	about 3 hours
Oct 15, 2024 04:06 PM WEST	Major Elevated 5xx Transmissions error rates and latency for some SparkPost customers (US hosted only) Sparkpost is experiencing an elevated level of errors and latency on the Transmissions API for so...	about 4 hours
Sep 26, 2024 05:06 PM WEST	Major Simon Data Web App may be inaccessible to users Simon Data is currently investigating an issue where the Web App may not be accessible by users. ...	about 1 hour
Jul 31, 2024 02:09 AM WEST	Minor Journeys Degraded The Journeys product is in a degraded state due to an outage of AWS Kinesis, upon which Journeys ...	about 22 hours
Jul 10, 2024 09:11 PM WEST	Minor Simon Mail Preheader Rendering For Simon Mail customers, it has been identified that the inclusions of a preheader in both the e...	about 3 hours
Apr 25, 2024 04:53 PM WEST	Minor Journeys Experiencing Performance Issues We are currently investigating an issue that is preventing contacts from entering journeys.	about 2 hours

Simon Data problems reported by users

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Simon Data scheduled maintenances

IsDown aggregates scheduled maintenances for Simon Data. Currently, there are 1 more maintenances scheduled.

Oct 20 2025

Simon's Syncs Maintenance

Scheduled for October 20, 2025 at 10:00 PM WEST · until 11:00 PM WEST

We will be undergoing scheduled maintenance during this time.

Simon Data status page - All services & components

Component	Status
Simon Web App	OK
Simon Event Trigger Flows	OK
Simon Data Pipes	OK
Simon Data Syncs	OK
Simon Audience API	OK
Simon Mail	OK
3rd Party Email	OK
3rd Party Push	OK
3rd Party SMS	OK

Customer data platform that integrates various communication APIs and tools for targeted marketing, including email, SMS, and app messaging.

Monitoring Simon Data since January 2023

Tracking 16 Simon Data services and regions

5 incidents in 2025

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Frequently Asked Questions

Is Simon Data down today?

Simon Data isn't down. You can check Simon Data status and incident details on the top of the page. IsDown continuously monitors Simon Data official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Simon Data status?

Simon Data is currently operational. You can check Simon Data status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Simon Data outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Simon Data down today or just slow?

Currently there's no report of Simon Data being slow. Check on the top of the page if there are any reported problems by other users.

How are Simon Data outages detected?

IsDown monitors the Simon Data official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Simon Data having an outage right now?

Simon Data last outage was on March 31, 2025 with the title "System outage"

Simon Data down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How to check if Simon Data is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Simon Data and get alerts in real-time when Simon Data has outages.

Why use IsDown to monitor Simon Data instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Simon Data and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Simon Data?

IsDown and DownDetector help users determine if Simon Data is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Simon Data's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Simon Data status changes?

IsDown offers an easy way to monitor Simon Data with maximum flexibility

Major Outages Notifications

IsDown monitors Simon Data for major outages. A major outage is when Simon Data experiences a critical issue that severely affects one or more services/regions. When Simon Data marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Simon Data status page for minor outages. A minor outage is when Simon Data experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Simon Data status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Simon Data publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Simon Data and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Simon Data and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.