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Outage in Sinch

Delivery Issue - Telcel Mexico

Resolved Minor
July 13, 2022 - Started over 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are observing MT delivery issues towards the Telcel network in Mexico. Incident Start Time: 2022-07-13 08:35 UTC

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/13/2022 12:23PM

There is an ongoing incident on the side of the carrier causing delivery issues. A fix has been implemented by the carrier and we are currently observing delivery rates returning to normal. We are awaiting further information from the carrier.

INVESTIGATING over 3 years ago - at 07/13/2022 09:13AM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 07/13/2022 08:56AM

We are observing MT delivery issues towards the Telcel network in Mexico.

Incident Start Time: 2022-07-13 08:35 UTC

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