Outage in Sinch
EU1 Site Degradation
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a degradation on their EU1 site from 01:59 to 02:49 UTC on March 5, 2026, affecting the SMPP service for 50 minutes. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts. The service degradation was resolved and normal operations were restored.
We are currently experiencing a degradation on our EU1 site.
Incident Start Time: 2026-03-05 01:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMPP - EUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/05/2026 03:05AM
This incident has been been resolved.
Incident Start Time: 2026-03-05 01:59 UTC
Incident End Time: 2026-03-05 02:49 UTC
If you have any questions, please contact us at support@sinch.com
INVESTIGATING
about 1 month ago - at 03/05/2026 02:35AM
We are currently experiencing a degradation on our EU1 site.
Incident Start Time: 2026-03-05 01:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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