Outage in Sinch
Delivery Issue Brazil - Algar Telecom
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues to Brazil's Algar Telecom network from April 10, 2026 at 04:00 UTC to 23:00 UTC, lasting 11.8 hours. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for the LATAM SMS service. The issue was resolved on April 10 at 23:00 UTC after ongoing investigation throughout the day.
We are currently observing delivery issues towards Brazil - Algar Telecom
Incident Start Time: 2026-04-10 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information
Components affected
Sinch SMS - LATAMTrusted by 1000+ teams
Need to monitor Sinch outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/11/2026 02:26AM
This incident has been resolved.
Incident Start Time: 2026-04-10 04:00 UTC
Incident End Time: 2026-04-10 23:00 UTC
INVESTIGATING
4 days ago - at 04/10/2026 09:58PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 04/10/2026 06:13PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 04/10/2026 02:42PM
We are currently observing delivery issues towards Brazil - Algar Telecom
Incident Start Time: 2026-04-10 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information
Latest Sinch outages
Delivery Issue Costa Rica - Telefonica Costa Rica - 2 days ago
Delivery Issue Colombia - Tigo - 3 days ago
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63843 - 4 days ago
Delivery Issue Mexico - AT&T - 4 days ago
Service Degradation – Verification – Global - 6 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
