Outage in Sinch
Delivery Issue Mexico - AT&T
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues specifically affecting AT&T network traffic in Mexico, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident affected SMS services in the LATAM region and lasted approximately 1.3 hours from 22:02 UTC to 23:25 UTC on April 9, 2026. The service was fully restored and the incident was resolved.
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-04-09 22:02 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/09/2026 11:52PM
This incident has been resolved.
Incident Start Time: 2026-04-09 22:02 UTC
Incident End Time: 2026-04-09 23:25 UTC
INVESTIGATING
4 days ago - at 04/09/2026 10:38PM
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-04-09 22:02 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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