Outage in Sinch
Delivery Issue Costa Rica - Telefonica Costa Rica
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues with Telefonica Costa Rica, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident affected SMS services in the LATAM region for approximately 3.3 hours from April 12, 2026 01:55 UTC to 06:18 UTC before being resolved.
We are currently observing delivery issues in Costa Rica - Telefonica Costa Rica
Incident Start Time: 2026-04-12 01:55 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/12/2026 06:41AM
This incident has been resolved.
Incident Start Time: 2026-04-12 01:55 UTC
Incident End Time: 2026-04-12 06:18 UTC
INVESTIGATING
2 days ago - at 04/12/2026 05:03AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 04/12/2026 03:24AM
We are currently observing delivery issues in Costa Rica - Telefonica Costa Rica
Incident Start Time: 2026-04-12 01:55 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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