Outage in Sinch
Delivery Issue Angola - Africell
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues in Angola through the Africell network, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident affected SMS services in the EMEA region for 48 minutes from 08:12 to 08:47 UTC on April 17, 2026. The service was fully restored and the incident was resolved.
We are currently observing delivery issues in Angola - Africell
Incident Start Time: 2026-04-17 08:12 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 04/17/2026 09:16AM
This incident has been resolved.
Incident Start Time: 2026-04-17 08:12 UTC
Incident End Time: 2026-04-17 08:47 UTC
INVESTIGATING
about 2 hours ago - at 04/17/2026 08:31AM
We are currently observing delivery issues in Angola - Africell
Incident Start Time: 2026-04-17 08:12 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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