Outage in Sinch

Service Disruption - Sinch Engage - Social Campaigns Creation Failure

Minor

April 17, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We are currently investigating an issue affecting Sinch Engage Social Campaigns where users may be unable to create new campaigns from the Social Messaging - All Campaigns section. Impact: Clicking the Create button may result in no action, and campaign creation is currently impacted. We will provide further updates as more information becomes available.

Components affected

Sinch The Hub

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Latest Updates ( sorted recent to last )

INVESTIGATING about 1 hour ago - at 04/17/2026 11:08AM

We are continuing to investigate this issue.

INVESTIGATING about 2 hours ago - at 04/17/2026 09:30AM

We are currently investigating an issue affecting Sinch Engage Social Campaigns where users may be unable to create new campaigns from the Social Messaging - All Campaigns section.

Impact: Clicking the Create button may result in no action, and campaign creation is currently impacted.

We will provide further updates as more information becomes available.

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