Outage in Smartsheet

Data Shuttle workflows not running

Resolved Minor
May 20, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating reports that some Data Shuttle workflows are not running. We have identified the cause and are taking steps to address this. We will provide an update in 60 minutes.
Components affected
Smartsheet DataUploader

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/20/2024 05:34PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/20/2024 03:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/20/2024 02:50PM

We are continuing to work on a fix for this issue. We will provide an update in 60 minutes.

IDENTIFIED over 1 year ago - at 05/20/2024 01:51PM

We are continuing to work on a fix for this issue. We will provide an update in 60 minutes.

IDENTIFIED over 1 year ago - at 05/20/2024 12:50PM

We are continuing to work on a fix for this issue. We will provide an update in 60 minutes.

IDENTIFIED over 1 year ago - at 05/20/2024 11:52AM

We are currently investigating reports that some Data Shuttle workflows are not running. We have identified the cause and are taking steps to address this. We will provide an update in 60 minutes.

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