Outage in Smartsheet

Data Shuttle Run on Attachment issues

Resolved Major
November 15, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Need to monitor Smartsheet outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Smartsheet, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports that Data Shuttle fails to run automatically when Run on Attachment is the trigger. Impacted Users can still run the Data Shuttle workflow manually. We will continue to provide frequent updates as we work towards resolution.
Components affected
Smartsheet DataUploader
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/16/2024 03:12AM

This incident has been resolved.

MONITORING about 1 month ago - at 11/16/2024 01:12AM

A fix has been implemented and we are monitoring to ensure stability of the service.

IDENTIFIED about 1 month ago - at 11/16/2024 12:03AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 11/15/2024 11:05PM

We're continuing to investigate this issue. We will continue to provide frequent updates as we work towards resolution.

INVESTIGATING about 1 month ago - at 11/15/2024 10:05PM

We are investigating reports that Data Shuttle fails to run automatically when Run on Attachment is the trigger. Impacted Users can still run the Data Shuttle workflow manually. We will continue to provide frequent updates as we work towards resolution.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime