Outage in Smokeball USA
Infotrack not loading
Resolved MajorIncident Report
We are aware of issues with e-filing and e-signing through Infotrack. It does not launch their portal. We are working with our teams to resolve.
Components affected
Smokeball USA InfotrackNeed to monitor Smokeball USA outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/27/2025 08:54PM
This incident has been resolved.
MONITORING
about 1 year ago - at 02/27/2025 06:01PM
We are seeing improvements with the integration. Attempts to e-file or e-sign should work but we are monitoring any issues. Thank you for your patience.
IDENTIFIED
about 1 year ago - at 02/27/2025 05:14PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 02/27/2025 04:22PM
We are aware of issues with e-filing and e-signing through Infotrack. It does not launch their portal. We are working with our teams to resolve.
Latest Smokeball USA outages
Delays with invoicing - 3 days ago
Document searching - 26 days ago
Problems with matters loading in Smokeball - 26 days ago
Activity tracking delays - about 1 month ago
Communicate messages tab not loading - about 2 months ago
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