Outage in SMS Magic

Service Degradation - Message Latency - SMS/MMS

Resolved Minor

November 06, 2025 - Started 5 months ago - Lasted about 17 hours
Official incident page

Incident Report

Start time : 10:45 AM PST We have received received a notification from our Provider that a performance degradation is observed starting at 10:45 AM PST. Customers may experience widespread message latency regarding SMS / MMS The Engineering team is actively investigating the issue and working to restore normal service. Next Update: We will provide an update as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Components affected

SMS Magic Message Delivery Service

Need to monitor SMS Magic outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/07/2025 12:37PM

We are no longer observing message latency. The Engineering team implemented corrective action to restore normal operations. All services are now functioning as expected. We will continue to monitor the environment closely to ensure stability.

INVESTIGATING 5 months ago - at 11/06/2025 08:04PM

Start time : 10:45 AM PST

We have received received a notification from our Provider that a performance degradation is observed starting at 10:45 AM PST.
Customers may experience widespread message latency regarding SMS / MMS
The Engineering team is actively investigating the issue and working to restore normal service.

Next Update: We will provide an update as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience.

Latest SMS Magic outages

Vendor Incident - SMS Gateway Outage – US - about 13 hours ago

Carrier Partner Incident - T-Mobile Toll-Free MMS Delivery Delays - 7 days ago

Incorrect Monthly Usage Reports (US DATA CENTER) - 8 days ago

Carrier Partner Incident - 10Dlc SMS & MMS Latency - 9 days ago

URL Shortening not working - 15 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook