Outage in SMS Magic

Service Degradation - Message Latency - SMS/MMS

Resolved Minor

November 06, 2025 - Started 7 months ago - Lasted about 17 hours
Official incident page

Incident Report

Start time : 10:45 AM PST We have received received a notification from our Provider that a performance degradation is observed starting at 10:45 AM PST. Customers may experience widespread message latency regarding SMS / MMS The Engineering team is actively investigating the issue and working to restore normal service. Next Update: We will provide an update as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Components affected

SMS Magic Message Delivery Service

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 11/07/2025 12:37PM

We are no longer observing message latency. The Engineering team implemented corrective action to restore normal operations. All services are now functioning as expected. We will continue to monitor the environment closely to ensure stability.

INVESTIGATING 7 months ago - at 11/06/2025 08:04PM

Start time : 10:45 AM PST

We have received received a notification from our Provider that a performance degradation is observed starting at 10:45 AM PST.
Customers may experience widespread message latency regarding SMS / MMS
The Engineering team is actively investigating the issue and working to restore normal service.

Next Update: We will provide an update as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience.

Latest SMS Magic outages

USA MMS - Delivery degradation towards T-Mobile - 1 day ago

Carrier Partner Incident - Small U.S. carriers Short Code (Route 1) SMS Latency - 1 day ago

Carrier Partner Incident - Toll-Free SMS Delivery Delays - 1 day ago

Carrier Partner Incident - Viaero Toll-Free and Long codes SMS Delivery Delays - 2 days ago

Carrier Partner Incident - 10DLC MMS Latency - 3 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook