Outage in SMS Magic
Real-time click counts not updating for EU DataCenter
Resolved MinorIncident Report
Issue:
The click-tracking service is partially degraded, causing delays in processing click counts.
Impact:
Real-time click counts are not being updated.
Current Status:
Our engineering team is actively investigating the issue.
Duration of Degradation:
Started At: 4PM UTC
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 11/20/2025 05:21PM
The issue has been resolved and click count is updating correctly.
Isuse Duration
Start Time: 4:00PM UTC
End Time: 5:10PM UTC
INVESTIGATING
23 days ago - at 11/20/2025 04:50PM
Issue:
The click-tracking service is partially degraded, causing delays in processing click counts.
Impact:
Real-time click counts are not being updated.
Current Status:
Our engineering team is actively investigating the issue.
Duration of Degradation:
Started At: 4PM UTC
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