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Outage in SMS Magic

Vendor Incident - SMS Gateway Outage – US

Resolved Minor
January 28, 2026 - Started 4 days ago - Lasted 29 minutes
Official incident page

Incident Report

Start Time : Jan 28, 2026 - 11:14 PST We have received a notification regarding a SMS Gateway provider incident currently impacting SMS services. Customers may experience latency impacting message delivery and Delivery Receipt (DLR) latency. The cause of this issue is under investigation at this time. The engineering team at the Provider end are working to restore the services and will keep us posted on the progress.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 01/28/2026 08:11PM

This incident has been resolved.

End Time : Jan 28, 12:05 PST

INVESTIGATING 4 days ago - at 01/28/2026 07:50PM

Start Time : Jan 28, 2026 - 11:14 PST
We have received a notification regarding a SMS Gateway provider incident currently impacting SMS services.
Customers may experience latency impacting message delivery and Delivery Receipt (DLR) latency.
The cause of this issue is under investigation at this time.
The engineering team at the Provider end are working to restore the services and will keep us posted on the progress.

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