Outage in SMS Magic

Carrier Partner Incident - SMS Delivery Receipts Latency

Resolved Minor

February 04, 2026 - Started about 16 hours ago - Lasted about 7 hours
Official incident page

Incident Report

Start Time : Feb 04, 2026 - 07:12 PST We have received a notification from our Provider regarding a carrier-partner incident currently impacting SMS delivery receipts services. Customers may experience latency impacting inbound (MO) and outbound (MT) SMS delivery receipts. The cause of this issue is under investigation at this time.

Components affected

SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED about 10 hours ago - at 02/04/2026 09:39PM

Monitoring for the issue impacting SMS delivery receipt services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

End Time : Feb 4, 13:35 PST

INVESTIGATING about 16 hours ago - at 02/04/2026 03:25PM

Start Time : Feb 04, 2026 - 07:12 PST

We have received a notification from our Provider regarding a carrier-partner incident currently impacting SMS delivery receipts services.
Customers may experience latency impacting inbound (MO) and outbound (MT) SMS delivery receipts.
The cause of this issue is under investigation at this time.

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