Outage in SMS Magic
10DLC Messaging - Elevated rate of 40011's
Resolved MinorIncident Report
Start Time : Feb 24, 2026 - 18:58 UTC
We have received a notification from our Provider regarding an issue related to elected rate of API rejections (40011) when sending outbound 10DLC messages.
Clients may experience delay in message delivery.
Components affected
SMS Magic Message Delivery ServiceNeed to monitor SMS Magic outages?
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 02/24/2026 08:20PM
This incident has been resolved.
End Time : Feb 24, 20:06 UTC
MONITORING
1 day ago - at 02/24/2026 07:35PM
A fix has been implemented and we are monitoring the results.
Feb 24, 2026 - 19:33 UTC
INVESTIGATING
1 day ago - at 02/24/2026 07:11PM
Start Time : Feb 24, 2026 - 18:58 UTC
We have received a notification from our Provider regarding an issue related to elected rate of API rejections (40011) when sending outbound 10DLC messages.
Clients may experience delay in message delivery.
Latest SMS Magic outages
Carrier Partner Incident - AT&T 10Dlc SMS Latency - about 13 hours ago
Latency in Outbound Messages - 3 days ago
Incident - SMS & MMS Traffic - 13 days ago
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