Outage in SMS Magic

Carrier Partner Incident - AT&T 10Dlc SMS Latency

Resolved Minor

February 25, 2026 - Started about 1 month ago - Lasted about 17 hours
Official incident page

Incident Report

Start Time : Feb 25, 2026 - 12:23 PST We have received a notification regarding a carrier-partner incident currently impacting 10DLC SMS services. Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T. The cause of this issue is under investigation at this time.

Components affected

SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/26/2026 01:15PM

Monitoring for the issue impacting 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Feb 25, 16:47 PST

INVESTIGATING about 1 month ago - at 02/25/2026 08:33PM

Start Time : Feb 25, 2026 - 12:23 PST
We have received a notification regarding a carrier-partner incident currently impacting 10DLC SMS services.
Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.
The cause of this issue is under investigation at this time.

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