Outage in SMSPortal

Service Degradation - Payment Gateway

Resolved Minor
September 02, 2022 - Started over 2 years ago - Lasted 6 minutes
Official incident page

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Outage Details

Our payment gateway provider is currently experiencing an issue on their platform. The vendor is aware and is working to resolve the issue as quickly as possible. EFT and cash deposit payment methods are still available. Type: Payment Gateway Offline Impact: Online payments via Debit Card, Credit Card and Instant EFT cannot be processed currently. We appreciate your patience while the vendor works to resolve the issue and we will keep you updated. Please contact support@smsportal.com should you require further information or assistance. The SMSPortal Team
Components affected
SMSPortal Billing and Payments
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 09/02/2022 06:52AM

Our payment gateway provider is currently experiencing an issue on their platform. The vendor is aware and is working to resolve the issue as quickly as possible. EFT and cash deposit payment methods are still available.

Type: Payment Gateway Offline
Impact: Online payments via Debit Card, Credit Card and Instant EFT cannot be processed currently.

We appreciate your patience while the vendor works to resolve the issue and we will keep you updated.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team

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