Outage in SMSPortal

Service Degradation - Maidenhead Data Centre

Resolved Major
November 04, 2022 - Started about 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Our Maidenhead Data Centre is currently experiencing network connectivity issues. Type: Network Outage Issue Start Time: 4 Nov 2021 @ 08:55 (UTC+2) Impact: Customers may experience poor connectivity or packet loss when connecting to our SMPP3 and SMPP4 and our Customer Web Interface. We appreciate your patience while the data centre engineers work to resolve the issue and we will keep you updated. Please contact support@smsportal.com should you require further information or assistance. The SMSPortal Team
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/04/2022 12:31PM

After extensive monitoring, we believe this incident to be resolved.

MONITORING about 2 years ago - at 11/04/2022 08:13AM

Our data centre engineers have informed us that the issue is resolved. We will continue to monitor.

Our sincere apologies for any inconvenience caused.

INVESTIGATING about 2 years ago - at 11/04/2022 07:49AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 11/04/2022 07:22AM

Our Maidenhead Data Centre is currently experiencing network connectivity issues.

Type: Network Outage
Issue Start Time: 4 Nov 2021 @ 08:55 (UTC+2)
Impact:
Customers may experience poor connectivity or packet loss when connecting to our SMPP3 and SMPP4 and our Customer Web Interface.

We appreciate your patience while the data centre engineers work to resolve the issue and we will keep you updated.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team

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