Outage in Softpay
2.3.0: issues with Cloud Transactions not starting
Resolved MinorIncident Report
We have received reports of an issue with Cloud transactions not starting on Sunmi devices running 2.3.0. The issue has been identified and a hotfix is in the making. No changes are necessary on devices. Next update at 16:30.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
over 1 year ago - at 11/13/2024 03:45PM
A fix has been rolled out and we are monitoring.
IDENTIFIED
over 1 year ago - at 11/13/2024 03:29PM
The first hotfix unfortunately did not fix all aspects. We are in the process of rolling out a second fix to solve Cloud Transactions not starting. Next update no later than @17:00.
MONITORING
over 1 year ago - at 11/13/2024 02:52PM
A fix has been implemented and rolled out. We are monitoring the change.
IDENTIFIED
over 1 year ago - at 11/13/2024 02:34PM
We have received reports of an issue with Cloud transactions not starting on Sunmi devices running 2.3.0. The issue has been identified and a hotfix is in the making. No changes are necessary on devices. Next update at 16:30.
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