Outage in Softpay

Sandbox connection to Nets is down

Resolved Minor
December 02, 2024 - Started 20 days ago - Lasted about 23 hours
Official incident page

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Outage Details

Making transaction and setting up new stores and terminals in Sandbox on TOF based test acquiring is currently not working. The issue is caused by issues with the connection to the TOF acquiring test. The issue has been reported and we are working on getting it back as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/03/2024 09:13AM

Connection is reestablished. If you continue to see issues on Sandbox app when selecting store please uninstall and reinstall Sandbox app.

IDENTIFIED 20 days ago - at 12/02/2024 10:56AM

Making transaction and setting up new stores and terminals in Sandbox on TOF based test acquiring is currently not working. The issue is caused by issues with the connection to the TOF acquiring test. The issue has been reported and we are working on getting it back as soon as possible.

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