Outage in Softpay
Elevated error rate for external payment processing
Resolved Minor
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Outage Details
We are currently investigating an issue with external payment processing which may result in transaction errors for some customers.
Components affected
Softpay App and ServicesLatest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 05/23/2025 10:07AM
Issue resolved. Post Mortem to follow.
MONITORING
21 days ago - at 05/23/2025 09:31AM
Issue is resolved. We are monitoring .
INVESTIGATING
21 days ago - at 05/23/2025 09:24AM
The issue is primarily affecting transactions on non-Nets processing. We are continuing to investigate the issue.
INVESTIGATING
21 days ago - at 05/23/2025 09:15AM
We are currently investigating an issue with external payment processing which may result in transaction errors for some customers.
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