Outage in Softpay
Nets Test Env. acquiring issue
Resolved MinorIncident Report
Nets test environment, used for all TOF-based Sandbox setups is currently failing with timeouts. Nets are aware of the issue and we are tracking the matter. We do not yet have an ETA but will follow up as soon as we do.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/24/2025 12:49PM
Nets have reported the issue fixed as of today and it has been validated.
IDENTIFIED
5 months ago - at 11/21/2025 12:37PM
Nets test environment, used for all TOF-based Sandbox setups is currently failing with timeouts. Nets are aware of the issue and we are tracking the matter. We do not yet have an ETA but will follow up as soon as we do.
Latest Softpay outages
High error rate for transactions for some customers - 7 days ago
Issues with all transactions - about 1 month ago
Transactions interrupted 11:32-11:43 - about 2 months ago
Sandbox currently unavailable - 5 months ago
Elevated failure rate for Nets transactions - 8 months ago
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