Outage in Softpay

Nets Test Env. acquiring issue

Resolved Minor
November 21, 2025 - Started 9 days ago - Lasted 3 days
Official incident page

Incident Report

Nets test environment, used for all TOF-based Sandbox setups is currently failing with timeouts. Nets are aware of the issue and we are tracking the matter. We do not yet have an ETA but will follow up as soon as we do.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/24/2025 12:49PM

Nets have reported the issue fixed as of today and it has been validated.

IDENTIFIED 9 days ago - at 11/21/2025 12:37PM

Nets test environment, used for all TOF-based Sandbox setups is currently failing with timeouts. Nets are aware of the issue and we are tracking the matter. We do not yet have an ETA but will follow up as soon as we do.

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