Outage in Softpay
Degraded transaction performance on Nets
Resolved MinorIncident Report
We're seeing reduced throughput on our connection to Nets and have reported the error to the acquirer.
Components affected
Softpay App and ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/01/2025 02:19PM
All back to normal since 15:45.
MONITORING
10 months ago - at 07/01/2025 01:50PM
The issue has normalized at 15:45 (UTC+2) and we're monitoring.
INVESTIGATING
10 months ago - at 07/01/2025 01:44PM
We're seeing reduced throughput on our connection to Nets and have reported the error to the acquirer.
Latest Softpay outages
Issues with all transactions - 18 days ago
Transactions interrupted 11:32-11:43 - about 2 months ago
Nets Test Env. acquiring issue - 5 months ago
Sandbox currently unavailable - 5 months ago
Elevated failure rate for Nets transactions - 7 months ago
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