Outage in Softpay
Degraded transaction performance on Nets
Resolved Minor
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Outage Details
We're seeing reduced throughput on our connection to Nets and have reported the error to the acquirer.
Components affected
Softpay App and ServicesLatest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 07/01/2025 03:49PM
All back to normal since 16:48
MONITORING
29 days ago - at 07/01/2025 03:09PM
Nets confirmed issues and is implenting a fix. A fraction of transaction still fails but retrying shortly after it expected to be functional workaround. We will be monitoring closely.
INVESTIGATING
29 days ago - at 07/01/2025 02:59PM
We're seeing reduced throughput on our connection to Nets and have reported the error to the acquirer.
Latest Softpay outages
Investigating - Paycore failures. - 25 days ago
Degraded transaction performance on Nets - 29 days ago
Developer site unavailable - about 2 months ago
Elevated error rate for external payment processing - 2 months ago
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