Outage in Softpay
Investigating - Paycore failures.
Resolved MajorIncident Report
We are currently investigating an issue affecting customers using Paycore as their acquirer.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 07/05/2025 12:15PM
A network connection to Paycore was unavailable. Since 11:52UTC, the connection has been re-established and transactions through Paycore are working again.
INVESTIGATING
4 months ago - at 07/05/2025 11:46AM
We are currently investigating an issue affecting customers using Paycore as their acquirer.
Latest Softpay outages
Elevated failure rate for Nets transactions - about 2 months ago
Transactions to Paycore integration are failing - about 2 months ago
Degraded transaction performance on Nets - 4 months ago
Degraded transaction performance on Nets - 4 months ago
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