Outage in Sonos

Google Voice Assistant - Playback Failure - Full playback failure

Resolved Major
April 24, 2023 - Started over 1 year ago - Lasted 14 days
Official incident page

IsDown continuously monitors the Sonos status page and multiple sources to provide up-to-date information. Check back with us for the latest Sonos uptime status.

Outage Details

We've identified a problem with Google Assistant, voice requests to control Sonos and play music will likely fail, please use the Sonos app.
Components affected
Sonos Google Voice Assistant
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/08/2023 02:48PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 05/05/2023 08:25PM

We're aware of an issue with Google Assistant requests to control Sonos and initiate playback, which is affecting a small percentage of customers. We're actively working with Google to resolve the issue quickly, but in the meantime, customers can continue using the Sonos app for playback and control.

IDENTIFIED over 1 year ago - at 04/24/2023 02:30PM

We've identified a problem with Google Assistant, voice requests to control Sonos and play music will likely fail, please use the Sonos app.

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