Outage in Sonos
Deezer- Adding Account Issue
Resolved MajorIncident Report
Summary AI Generated
Sonos experienced a major incident where users were unable to sign in to their Deezer accounts on Sonos devices due to an integration problem between the two services. The issue affected the Deezer component specifically and prevented account authentication for approximately 7.9 hours. Sonos worked with Deezer to identify and resolve the problem, restoring normal sign-in functionality.
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
Components affected
Sonos DeezerLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/02/2026 04:20PM
This incident has been resolved.
IDENTIFIED
1 day ago - at 04/02/2026 08:25AM
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
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