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Outage in Sonos

Pandora - Adding Account Issue

Resolved Major
July 30, 2026 - Started 9 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Sonos experienced a major issue preventing users from signing into their Pandora accounts on the platform. The problem was identified and a fix was implemented in coordination with Pandora. The incident lasted approximately 5 hours before being fully resolved.

We've identified a problem with Pandora on Sonos and are working with them on a fix. You may not be able to sign in to your Pandora account on Sonos until it’s resolved.
Components affected
Sonos Pandora
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 07/30/2026 07:47PM

This incident has been resolved.

IDENTIFIED 9 days ago - at 07/30/2026 02:49PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 days ago - at 07/30/2026 02:48PM

We've identified a problem with Pandora on Sonos and are working with them on a fix. You may not be able to sign in to your Pandora account on Sonos until it’s resolved.

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