Outage in Staffbase

Degraded performance/Slow responses of our App

Resolved Minor

January 25, 2023 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Some customers may experience slow loading times. Our teams are investigating right now. We will update you as we learn more.

Components affected

Staffbase Web Application (Europe) Staffbase Native App - Android Staffbase App Services (Europe) Staffbase Native App - iOS Staffbase App Services (US) Staffbase Web Application (US) Staffbase Test Application / Stage Environment

Need to monitor Staffbase outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/25/2023 11:56AM

Our provider Microsoft Azure implemented a fix, so we can confirm that all apps are working as intended again. We are sorry for the inconvenience this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

IDENTIFIED about 3 years ago - at 01/25/2023 09:02AM

We have identified the root cause. It seems that Microsoft Azure (being used as hosting provider for our applications and services) is facing multiple outages across all regions, which is causing degradation of all services. Microsoft is working on restoring the availability. Until then, the Staffbase services might be interrupted. For more information, check: https://status.azure.com/de-de/status
We will keep you updated as we learn more.

IDENTIFIED about 3 years ago - at 01/25/2023 08:53AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 01/25/2023 08:43AM

INVESTIGATING about 3 years ago - at 01/25/2023 07:58AM

Some customers may experience slow loading times. Our teams are investigating right now. We will update you as we learn more.

Latest Staffbase outages

Email US System - Certain Customers Unable to Receive Test Emails - 1 day ago

[App/Intranet] [Global] - [Users are unable to log in via SSO] - 4 days ago

[App/Intranet/Email] [Americas Region] - Degraded performance in App/Intranet & Employee Email - 6 days ago

[App/Intranet/Email] [US System] - Issues in the studio on US System, Sending Emails - about 1 month ago

App/Intranet/ German System/US System/AU System - Calendar Plugin not loading - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook