Outage in Staffbase

Email - Log in issues on the German system

Resolved Minor
May 14, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Affected feature: Log in on Email for customers on the German server Some users may be experiencing issues with logging in to the email product. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/14/2024 05:38PM

This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

MONITORING 7 months ago - at 05/14/2024 04:55PM

We are seeing improvements in the stability for Email customers on the German server and believe customers should be able to log in again. We will continue to monitor the situation to ensure everything is in working order.

INVESTIGATING 7 months ago - at 05/14/2024 04:17PM

Affected feature: Log in on Email for customers on the German server

Some users may be experiencing issues with logging in to the email product.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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