Outage in Staffbase

[App/Intranet] [German System / US System] - Customers reported missing widgets on pages after earlier saving issues

Resolved Minor
June 02, 2025 - Started 1 day ago - Lasted about 18 hours
Official incident page

Need to monitor Staffbase outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Staffbase, and never miss an outage again.
Start Free Trial

Outage Details

Affected feature: Pages Customers have reported issues where saving a page leads to custom widgets being removed. The issue is related to an earlier problem where an error message was displayed and pages couldn’t be saved for a short time. Our development team addressed the issue as soon as they became aware of it, and saving is working again. However, pages saved since 13:30 CEST might miss custom widgets that were previously there. Also, saving a page with certain widgets will remove them from the page. The developers are already looking into that and will release a fix as soon as possible.
Components affected
Staffbase Common Features
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/03/2025 08:26AM

This incident has been resolved. We are sorry for the trouble this has caused. We will contact affected customers separately to inform them about the impacted pages.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

IDENTIFIED 1 day ago - at 06/02/2025 02:28PM

Affected feature: Pages

Customers have reported issues where saving a page leads to custom widgets being removed.

The issue is related to an earlier problem where an error message was displayed and pages couldn’t be saved for a short time. Our development team addressed the issue as soon as they became aware of it, and saving is working again. However, pages saved since 13:30 CEST might miss custom widgets that were previously there. Also, saving a page with certain widgets will remove them from the page. The developers are already looking into that and will release a fix as soon as possible.

Be the first to know when Staffbase and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook