Outage in Staffbase

[App/Intranet/Email] [German System / US System / Pacific System] - Scheduled posts are visible to end users

Resolved Minor
June 18, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

Affected feature: News posts Some customers might observe that scheduled posts are visible to users on the news page, even though they haven't been published yet. Our teams are currently looking into this matter and will work to resolve it as quickly as possible. We will provide further updates shortly. We apologize for any inconvenience this may cause. Should you have any inquiries regarding this matter, please feel free to contact our support at support@staffbase.com.
Components affected
Staffbase Common Features
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/18/2025 08:56AM

We have implemented an update to resolve the issue, so that scheduled posts are no longer visible to end users.

We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

IDENTIFIED 1 day ago - at 06/18/2025 08:35AM

We have identified the cause of the issue and are currently in the process of implementing a solution.

INVESTIGATING 1 day ago - at 06/18/2025 08:19AM

Affected feature: News posts

Some customers might observe that scheduled posts are visible to users on the news page, even though they haven't been published yet.

Our teams are currently looking into this matter and will work to resolve it as quickly as possible. We will provide further updates shortly.

We apologize for any inconvenience this may cause. Should you have any inquiries regarding this matter, please feel free to contact our support at support@staffbase.com.

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