Outage in Staffbase

[App/Intranet/Email] [German System / US System / Pacific System] - Scheduled posts are visible to end users

Resolved Minor

June 18, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

Affected feature: News posts Some customers might observe that scheduled posts are visible to users on the news page, even though they haven't been published yet. Our teams are currently looking into this matter and will work to resolve it as quickly as possible. We will provide further updates shortly. We apologize for any inconvenience this may cause. Should you have any inquiries regarding this matter, please feel free to contact our support at support@staffbase.com.

Components affected

Staffbase Common Features

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/18/2025 08:56AM

We have implemented an update to resolve the issue, so that scheduled posts are no longer visible to end users.

We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

IDENTIFIED 9 months ago - at 06/18/2025 08:35AM

We have identified the cause of the issue and are currently in the process of implementing a solution.

INVESTIGATING 9 months ago - at 06/18/2025 08:19AM

Affected feature: News posts

Some customers might observe that scheduled posts are visible to users on the news page, even though they haven't been published yet.

Our teams are currently looking into this matter and will work to resolve it as quickly as possible. We will provide further updates shortly.

We apologize for any inconvenience this may cause. Should you have any inquiries regarding this matter, please feel free to contact our support at support@staffbase.com.

Latest Staffbase outages

[App/Intranet/Email] [US System] - Issues in the studio on US System, Sending Emails - 16 days ago

App/Intranet/ German System/US System/AU System - Calendar Plugin not loading - 19 days ago

[App/Intranet/E-Mail] [US System] – Service currently unavailable - 22 days ago

[App/Intranet/Email] [US System] - Degraded performance in App/Intranet & Employee Email - 23 days ago

[App/Intranet/Email] [US System] – Degraded performance in App/Intranet & Employee Email - 24 days ago

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