Outage in Staffbase

[App/Intranet] [German System / US System] - Reactions are misaligned due to custom font issue

Resolved Minor
November 05, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

We’re currently investigating an issue where custom fonts cause reactions (likes, comments, shares) to appear misaligned on the web. Our team is working to identify the cause and will share updates as they become available. We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/05/2025 03:45PM

The issue is resolved. We apologize for the inconvenience this has caused.

Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING about 1 month ago - at 11/05/2025 11:46AM

We have resolved the issue and formatting should be back to normal. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING about 1 month ago - at 11/05/2025 08:07AM

We’re currently investigating an issue where custom fonts cause reactions (likes, comments, shares) to appear misaligned on the web.
Our team is working to identify the cause and will share updates as they become available.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.

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