Outage in Staffbase
[App/Intranet/Email] [German System / US System] - Platform and Ticket System Outage
Resolved MajorIncident Report
Affected feature: App/Intranet/Email and Ticket System
We are currently investigating an outage affecting both our platforms and our ticketing system. The issue appears to be related to a Cloudflare service error, which is causing interruptions in access and functionality.
Our team is actively monitoring the situation and working with Cloudflare to identify the root cause and restore full service as quickly as possible. For more details on the Cloudflare incident, please refer to: https://www.cloudflarestatus.com/history
We apologize for the inconvenience.
Components affected
Staffbase Media API (Germany) Staffbase Media API (US) Staffbase Web Application (US) Staffbase Web Application (Europe) Staffbase Common Features Staffbase Native App - iOS Staffbase Native App - Android Staffbase Test Application / Stage EnvironmentNeed to monitor Staffbase outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 12/05/2025 09:39AM
This incident has been resolved. We are sorry for the trouble this has caused.
Please get in touch with us at support@staffbase.com should you experience any further issues. We’re happy to help!
INVESTIGATING
2 days ago - at 12/05/2025 09:09AM
Affected feature: App/Intranet/Email and Ticket System
We are currently investigating an outage affecting both our platforms and our ticketing system. The issue appears to be related to a Cloudflare service error, which is causing interruptions in access and functionality.
Our team is actively monitoring the situation and working with Cloudflare to identify the root cause and restore full service as quickly as possible. For more details on the Cloudflare incident, please refer to: https://www.cloudflarestatus.com/history
We apologize for the inconvenience.
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