Service Disruption - Switzerland North

Services in the Switzerland North region have remained stable and performant for the past hour. The incident is now considered resolved.

Services in the affected region are returning to normal. We are closely monitoring the situation to ensure continued stability.

Next update will be provided within 2 hours, or sooner if circumstances change.

We have escalated the issue with our upstream provider and continue to monitor their investigation into the Switzerland North region.

In parallel, we are commencing a disaster recovery failover to another region to restore service availability for impacted customers.

Next update will be provided within 60 minutes, or sooner if new information becomes available.

We have identified that an upstream storage issue that is causing disruption to services in Switzerland North. We are continuing to investigate and escalate with the provider to remediate.

Next update expected within 60 minutes, or sooner if circumstances change.

We are investigating a service disruption affecting customers in the Switzerland North region.
-Next update expected within 60 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team