Outage in Sumsub

Technical issue with AML service

Resolved Minor
December 02, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our service has encountered a technical problem preventing us from getting a response from the external source responsible for providing AML matches. In some cases, there may be an increase in verification time. Our team together with AML provider are actively investigating the incident and we will update you with more details as we have them.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/02/2022 06:12PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 12/02/2022 05:17PM

Our service has encountered a technical problem preventing us from getting a response from the external source responsible for providing AML matches. In some cases, there may be an increase in verification time.

Our team together with AML provider are actively investigating the incident and we will update you with more details as we have them.

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