Outage in SumUp
Pix Outgoing Transfers Unavailable
Resolved Major
February 14, 2026 - Started 13 days ago
- Lasted 1 day
Incident Report
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Latest Updates ( sorted recent to last )
IDENTIFIED
12 days ago - at 02/15/2026 02:31PM
Pix outgoing transfers are currently unavailable
We are still working on restoring Pix outgoing transfers. We removed the main blocker. We expect the service to resume shortly after 12:00 today. We will confirm once the service is fully restored.
IDENTIFIED
13 days ago - at 02/14/2026 05:07PM
Pix outgoing transfers are currently unavailable
We are aware that Pix outgoing transfers are not working. Incoming transfers remain unaffected. Our team is actively engaged in restoring the service. Full resolution depends on an external dependency, and we expect service to resume tomorrow (15/02) by 10am.
INVESTIGATING
13 days ago - at 02/14/2026 12:50PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Latest SumUp outages
Sales History not showing sales - 17 days ago
3G readers can't transact - 2 months ago
Sales History, Reports & Receipts are unavailable - 3 months ago
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