Outage in Suralink

File Upload and Download - US Region

Resolved Minor
September 17, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue with uploading and downloading files in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 09/17/2024 04:33PM

This incident has been resolved.

MONITORING 6 months ago - at 09/17/2024 04:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 09/17/2024 03:55PM

We have identified the issue with file uploads and downloads, and are implementing a fix.

INVESTIGATING 6 months ago - at 09/17/2024 03:50PM

We are investigating an issue with uploading and downloading files in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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