Outage in SurePrep
Errors while opening SPbinder
Resolved Minor
March 18, 2024 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
Some customers are reporting errors when opening SPbinder. SurePrep engineers are investigating at this time. Incident updates will be posted here: https://status.sureprep.com.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 03/18/2024 04:46PM
The issue causing SPbinder errors has been resolved. We continue to monitor the situation. Updates will be posted here if there are changes to the system status - https://status.sureprep.com
INVESTIGATING
almost 2 years ago - at 03/18/2024 03:37PM
Some customers are reporting errors when opening SPbinder. SurePrep engineers are investigating at this time. Incident updates will be posted here: https://status.sureprep.com.
Latest SurePrep outages
IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page - about 1 year ago
Scheduled Maintenance - Monitoring - over 1 year ago
Important Update: Export Issues from SPbinder to CCH Axcess Tax - over 1 year ago
FileRoom/SPbinder connectivity issues - over 1 year ago
Customer Support Phone System Issue - almost 2 years ago
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