Outage in SurePrep
FileRoom/SPbinder connectivity issues
Resolved Major
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Outage Details
Components affected
SurePrep FileRoom SurePrep SPbinder SurePrep 1040SCAN Review Wizard SurePrep Reviewer Dashboard SurePrep API SurePrep TaxCaddy DashboardLatest Updates ( sorted recent to last )
The issue has been fully mitigated. All systems are now operating normally. We appreciate your patience and understanding. For any further updates, please visit: https://status.sureprep.com
SurePrep is investigating issues with its cloud hosting provider which are preventing customers from connecting to SurePrep FileRoom and other services. We are working with the cloud provider to arrive at a resolution. Further updates will be posted here as they become available:
https://status.sureprep.com/
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