SurePrep status updated a few minutes ago

SurePrep down? Check current status and outages

Check if SurePrep is down, official outages, user-reported issues, and outages map.

Is SurePrep down right now?

SurePrep is working normally

IsDown checked SurePrep status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time SurePrep status data from official sources and user reports.
Ongoing Incident started about 1 year ago

IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page

Details

SurePrep not working for you?

SurePrep service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

SurePrep Outage Map

View SurePrep Reports Map

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Recent outage reports

See what users are saying about SurePrep issues that impacted them and how they are affected by the outage.

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SurePrep latest outages and downtime history

IsDown has tracked 53 incidents since started monitoring SurePrep status in April 2024. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SurePrep outages and also issues that we're started by a spike in crowdsource reports.

1 day
Scheduled Maintenance - Monitoring
Nov 25, 2024 at 11:53 AM
about 13 hours
Important Update: Export Issues from SPbinder to CCH Axcess Tax
Jul 19, 2024 at 12:48 PM
about 3 hours
FileRoom/SPbinder connectivity issues
Jul 19, 2024 at 01:38 AM
about 2 hours
Customer Support Phone System Issue
Apr 22, 2024 at 11:46 AM
about 3 hours
TaxCaddy "Oops" Message
Apr 06, 2024 at 10:52 AM
Ongoing
Unable to toggle to TaxCaddy
Mar 28, 2024 at 12:09 PM
Ongoing
TaxCaddy "Oops" Message
Mar 28, 2024 at 08:00 AM
22 days
Processing Delay
Mar 19, 2024 at 08:06 PM
Ongoing
GoFileRoom - Unable to open or create binders
Mar 18, 2024 at 12:52 PM
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Be the first to know when SurePrep goes down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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SurePrep components or services current status

Component Status
1040SCAN Review Wizard OK
API OK
FileRoom OK
Integrations OK
Reviewer Dashboard OK
SPbinder OK
TaxCaddy OK
Third Party Services OK

About SurePrep Status Monitoring

IsDown has maintained continuous monitoring of SurePrep, a Accounting & Finance solution, since April 2024. Our database contains 53 documented incidents from the past 1 year, giving us deep insight into SurePrep's reliability patterns and typical resolution times. We parse SurePrep's official status page across all 22 components and 8 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When SurePrep experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor SurePrep and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors SurePrep?

IsDown monitors SurePrep health in almost real-time

Every few minutes we check the status page of SurePrep (and 5,420+ other services) for issues. We collect the status and outage information across all 22 SurePrep components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in SurePrep, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from SurePrep and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring SurePrep with IsDown

Track SurePrep incidents and downtimes by severity

IsDown checks SurePrep official status page for major/minor outages or downtimes. A major outage is when SurePrep experiences a critical issue that severely affects one or more services/regions. A minor incident is when SurePrep experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SurePrep outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with SurePrep

SurePrep and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of SurePrep outages and downtimes

IsDown collects all information from the outages published in SurePrep status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming SurePrep maintenance events

SurePrep publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the SurePrep outages that impact your business

IsDown monitors SurePrep and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor SurePrep but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor SurePrep and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor SurePrep and all your external dependencies in real-time

Get notified immediately when there's an issue with SurePrep or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from SurePrep and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with SurePrep or other services

Send outage information from SurePrep and other services to your tools

IsDown integrates with 20+ tools. Connect the status of SurePrep and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from SurePrep and other services to your tools

Share SurePrep status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is SurePrep down?'

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Share SurePrep status in your status page

SurePrep Downdetector vs IsDown

Need similar to Downdetector SurePrep alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect SurePrep outages, IsDown monitors SurePrep's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official SurePrep status page monitoring with real-time incident details.
Monitor 5,420+ services including SurePrep in a single dashboard.
Instant SurePrep outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of SurePrep official status and user-reported issues.
Maintenance feed for SurePrep
Granular alerts filtering by SurePrep components and regions.
Start Monitoring SurePrep with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is SurePrep down today?

SurePrep isn't down. You can check SurePrep status and incident details on the top of the page. IsDown continuously monitors SurePrep official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SurePrep status?

SurePrep is currently operational. You can check SurePrep status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SurePrep outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is SurePrep down today or just slow?

Yes, SurePrep might be slow as there's an ongoing outage. You can check the details on the top of the page.

How are SurePrep outages detected?

IsDown monitors the SurePrep official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SurePrep having an outage right now?

SurePrep last outage was on January 06, 2025 with the title "IMPORTANT: SurePrep Status page merging with Thomson Reuters Status Page"

How to check if SurePrep is down?

Why use IsDown to monitor SurePrep instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SurePrep and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SurePrep?

IsDown and DownDetector help users determine if SurePrep is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SurePrep's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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